Refund Policy for getai.factionmedia.io
Last Updated:
December 15, 2024
Introduction
Welcome to getai.factionmedia.io (“we,” “our,” “us”). This Refund Policy outlines the terms and conditions under which refunds are provided for services purchased through our website. By using our services, you agree to the terms of this Refund Policy.
1. Refund Eligibility
7-Day Refund Window: We offer a full refund for any subscription purchased within the first 7 days of the initial purchase. To be eligible for a refund, you must request it within this 7-day period. No Refunds After 7 Days: After the initial 7-day period, refunds are not available for the current month’s subscription fees. Once the 7-day window has passed, all payments are considered final.
2. Subscription Cancellation
Advance Notice Required: To avoid being charged for the next billing cycle, you must cancel your subscription at least 20 days prior to the renewal date. Failure to provide this notice will result in the automatic renewal of your subscription, and you will be charged for the subsequent billing period. How to Cancel: Cancellation can be performed through your account settings on our website. Navigate to the “Subscriptions” section, select the subscription you wish to cancel, and follow the on-screen instructions to complete the cancellation process.
3. How to Request a Refund
Eligible Refunds: To request a refund within the 7-day eligibility period, please contact our support team at [email protected] with your account details and reason for the refund request.Processing Time: Refund requests will be reviewed and processed within 5-10 business days. Approved refunds will be issued to the original payment method used during the purchase.
4. Non-Refundable Situations
Late Cancellation: Refunds will not be provided if the cancellation request is made less than 20 days before the next billing cycle.Misuse of Services: Any attempt to misuse our services or violate our Terms of Service will result in the forfeiture of refund eligibility.Service Changes: We reserve the right to modify or discontinue our services at any time without prior notice. In such cases, if a service is discontinued, refunds for the unused portion of the subscription may be provided at our discretion.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Refund Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
6. Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at:
Email: [email protected]
7. Governing Law
This Refund Policy is governed by and construed in accordance with the laws of Nevada/ United States of America, without regard to its conflict of law principles. Any disputes arising from this Refund Policy shall be resolved in the courts of Nevada/ United States of America